Terms and conditions
Guidelines for using the indiya Se platform
Introduction
Buyer / Customer,
This document is an electronic record in terms of the Information Technology Act, 2000 and applicable rules. This electronic record is generated by a computer system and does not require any physical or digital signatures.
The Website is owned and operated by indiya Se Internet Private Limited, located in Hubli, Karnataka, India.
If you need any information or have a complaint, please contact us at helpindiyase@gmail.com or call +91-90190-89906.
Acceptance of Terms
Your use of the Platform and services is governed by these Terms of Use. By using the Platform, you accept these Terms.
- We may update these Terms at any time.
- Your continued use of the Platform means acceptance of the new Terms.
- You receive a personal, non-transferable privilege to use the Platform.
Account Registration
You are responsible for all activities under your account and must maintain confidentiality of your login details.
- Your mobile/email is your main identifier.
- You must keep your information updated.
- indiya Se is not liable for issues caused by outdated information.
Communications
All communications with indiya Se are electronic, including email and SMS.
- You consent to receive communications electronically.
- Order-related updates may be sent via phone or email.
Privacy & Data
We protect your data and store/process information securely.
- Information may be disclosed if required by law.
- Data may be shared during mergers or restructuring.
Disclaimer & Warranties
The Platform is provided "as is" with no guarantees regarding accuracy or availability.
- No guarantee of uninterrupted service.
- No guarantee of information completeness.
- Refund issued if a product cannot be delivered.
Payment Terms
indiya Se is not responsible for losses arising from:
- Lack of transaction authorization.
- Bank limits being exceeded.
- Payment processing issues.
- Transaction declines.
All payments must be in INR. Sellers may request additional documents before shipping.
Returns & Replacements
The following items cannot be returned:
- Products damaged due to misuse.
- Incidental damages from malfunctioning.
- Used consumables.
- Products with missing serial numbers.
- Damage not covered under warranty.
- Items without original packaging.
- Made-to-order jewellery.
Exchange Offers
For exchange programs:
- You must erase all data from devices before exchange.
- indiya Se is not responsible for leftover data.
- Fraudulent exchange claims may lead to legal action.
Intellectual Property
All material on the Platform is protected under copyright and trademark laws.
- Use is for personal, non-commercial purposes only.
- Reproduction or copying requires permission.
- Commercial use requires written consent.
Contact Information
Email: helpindiyase@gmail.com
Phone: +91-90190-89906
Address: Hubli, Karnataka, India