Resellers Terms & Conditions

Reseller Policy

Guidelines for authorized resellers of IndiyaSe

 

At IndiyaSe, we value our reseller community. This policy outlines the terms, responsibilities, and guidelines for reselling our products through authorized channels.

Detailed Terms & Conditions

1. Payment Terms

  • Settlement amount deposited directly to your bank account after 2/7-day cycle from order delivery (including COD).
  • View deposited balance and upcoming payments on the IndiyaSe Supplier Panel.
  • You receive earned profit after customer payment, deducting commission.
  • You authorize IndiyaSe to collect, process, and remit payments electronically.
  • You are an independent contractor; IndiyaSe is not liable for listed products/services.
  • IndiyaSe reserves the right to set off amounts due against payments owed to you.
  • COD option may be unavailable for certain products/categories at IndiyaSe's discretion.

2. Documentation Requirements

  • Firm details: name, address, owner.
  • Business bank account.
  • PAN card, GST/UIN Number.
  • Product categories.

3. Charges

  • Platform registration is free; no browsing or registration fees.
  • Review fee structure before listing products.
  • IndiyaSe may change its fee policy; changes effective immediately upon posting.
  • All fees are quoted in Indian Rupees (INR) unless stated otherwise.

4. Account and Registration Obligations

  • Furnish requested details accurately.
  • Maintain confidentiality of display name, login, and password.
  • Inaccurate or incomplete information may lead to account suspension/termination.

5. Tax Obligations

  • Charge and remit appropriate GST; IndiyaSe is not responsible for deficiencies.
  • IndiyaSe will collect and remit TCS (Tax Collected at Source) on net taxable supplies.
  • Address any TCS mismatches with IndiyaSe.
  • Provide HSN code for each product; failure results in delisting.
  • Provide GSTIN for invoicing; failure blocks transactions.
  • If providing an ISD Registration Number, IndiyaSe will invoice accordingly; ensure ISD compliance.
  • No obligation for exclusive sales on the Platform.

6. Shipping of Products

  • Dispatch products to buyers within specified timeframes for timely delivery.
  • You are solely responsible for transit insurance; IndiyaSe does not provide it.
  • Provide dispatch and after-sales service details to IndiyaSe as specified; failure leads to transaction cancellation.
  • Use approved delivery channels providing 'proof of dispatch' and 'Proof of Delivery' (PoDs).
  • Maintain PoD documentation for 3 years; furnish upon demand within specified time.
  • Dispatch details must be accurate, authorized, and not misleading/fraudulent.
  • Failure to provide compliant dispatch details may result in account suspension/termination.
  • Transaction price remitted to your bank account upon completion, per RBI Intermediary Guidelines.

Note: IndiyaSe reserves the right to change, modify, add, or remove portions of these Terms of Use at any time. Your continued use of the Platform following changes indicates your acceptance of the revisions.

1. Eligibility

Only IndiyaSe-approved individuals/businesses may resell. Applications require accurate verification info.

2. Pricing & Discounts

Resellers receive agreed-upon discounted pricing. Unauthorized price manipulation or undercutting is prohibited.

3. Order & Delivery

Resellers must ensure timely order placement. IndiyaSe processes and dispatches per standard timelines.

4. Returns & Cancellations

Follow IndiyaSe's return policy. Some products may be non-returnable due to safety/regulatory reasons.

5. Compliance

Resellers must comply with all applicable laws: consumer protection, data privacy, e-commerce regulations.

6. Customer Support

Resellers provide first-level support; escalated issues handled by IndiyaSe support.

7. Code of Conduct

Represent IndiyaSe with honesty and integrity. Misrepresentation, fraud, or unethical practices lead to termination.

8. Termination & Suspension

  • IndiyaSe may suspend/terminate accounts for violations.
  • Termination without notice for fraud or repeated complaints.
  • Resellers may terminate with 15 days written notice.
  • Pending settlements cleared after adjusting dues.

9. Marketing & Branding

  • Promote products responsibly and ethically.
  • Use IndiyaSe's logo/branding per guidelines.
  • False claims/misleading ads are prohibited.
  • Official marketing content may be provided.

10. Confidentiality & Data Protection

  • Customer/business data must remain confidential.
  • Personal data used only for order fulfillment.
  • Misuse of data may lead to suspension/legal action.
  • IndiyaSe complies with data protection laws.

11. Dispute Resolution

  • Disputes resolved via negotiation first.
  • Unresolved disputes go to arbitration under Indian law.
  • Jurisdiction: Hubli, Karnataka, India.

12. Force Majeure

  • IndiyaSe is not liable for delays due to events beyond control (e.g., disasters, strikes).
  • Obligations resume once conditions normalize.

Need Assistance?

For reseller-related queries, please contact our team:

Email: indiyase@gmail.com

Phone: +91 90190 89906

Phone: +91 81976 20555